We do our best to provide you with logins as quickly as possible. Usually within 3 hours. However please note that they can sometimes take up to 24hrs during busy times and different time zones. (Please do not use disposable or I cloud emails as we cant send to them) (Be sure to check your spam mail) If you have not received in 24hrs please reach out to us.

We do our best to provide you with logins as quickly as possible. Usually within 3 hours. However please note that they can sometimes take up to 24hrs during busy times and different time zones. (Be sure to check your spam mail) If you have not received in 24hrs please reach out to us.

We want you to be happy with us. However, we do offer refunds if you are not happy with our service but there are limits, please view our refund policy for more info.

Please note you can only watch on one at a time if you have only one connection plan. We offer up to 5 connections on one account. If you try to use more than your connection count your service will be terminated.

No, our service is not IP locked. You can use our service anywhere rather it be on vacation or camping as long as you have good internet.

We recommend at least 25mbs download speed. please keep in mind if watching more than one connection a higher speed may be required.

We accept only Zelle, PayPal, Card and Bitcoin payments.. 

• Zelle use your Zelle account to make payments to us with provided info at checkout. Make sure after paying to complete order on our website.
• PayPal/Card payments a link will be sent to your email to pay. Make sure to check spam/junk folder for email.
• Bitcoin payments make sure to send using your platform for Bitcoin there are several out there CashApp, Coinbase and etc. Send to the Bitcoin address provided to you at checkout. 
• Contact us for any payment issues support@smokinacestv.com